Find answers to the most common questions about shopping with Even Express.
How long does delivery take?
Standard delivery takes 3–5 business days within Pakistan. Express delivery is available for 1–2 business days. International orders typically arrive within 7–14 business days depending on your location.
Is my checkout secure?
Yes, absolutely. We use industry-standard SSL encryption to protect your personal and payment information. Our checkout is PCI DSS compliant and all transactions are processed through secure payment gateways.
Do you offer cash on delivery?
Yes, Cash on Delivery (COD) is available for orders within Pakistan. A small COD fee may apply. Simply select this option during checkout.
What are the delivery charges?
Delivery charges vary based on your location and order value. Free delivery is available on orders over PKR 3,000. Standard delivery charges range from PKR 150–300 depending on your city.
Can I track my order?
Yes. Once your order ships, you'll receive a tracking number via email and SMS. You can use this tracking number to track your package in real time through our courier partner's website.